Privacy and Cookies

Visitors to the ‘‘Go Engage’’ website

This privacy notice sets out how ‘‘Go Engage’’ uses and protects any information that you provide when you use this website. ‘‘Go Engage’’ are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.


What information we collect

On visiting our website, you may be asked to fill in information about yourself:
• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to patient, staff and public surveys


How do we use the information we gather

We use this information to better understand what visitors to the website are looking for so that we can tailor our services to meet this requirement. If you contact us via the website to make a specific enquiry, we will use your information provided to respond. We may offer the opportunity to stay in contact with you to provide latest updates and news but we will only do so with your agreement. If you have any concerns in providing any information requested, you can alternatively contact us on the telephone number listed on our website to discuss your query.


Controlling your personal information

We will not sell, distribute or lease your personal information to third parties. If you wish to receive ongoing updates in relation to ‘‘Go Engage’’, we will hold your contact information on our secure database. If you do not wish to be contacted further, we will immediately remove your data and you will not receive any further contact from us.


Retention periods and data accuracy
We will only hold your information for as long as you wish to maintain contact with us. We will periodically review our mailing list to ensure that those on it still wish to remain on it and will amend any inaccurate details upon request.


You rights with regard to your data

Unless subject to an exemption under the Data Protection Act 2018, you have the following rights with respect to your personal data:

• the right to request a copy of the data which ‘‘Go Engage’’ holds about you;
• the right to request that ‘‘Go Engage’’ corrects any data if it is found to be inaccurate or out of date;
• the right to request that your data is erased where it is no longer necessary for ‘‘Go Engage’’ to retain such data;
• the right to withdraw your consent to the processing at any time;
• the right, where there is a dispute in relation to the accuracy or processing of your data, to request that a restriction is placed on further processing;
• the right to object to the processing of data, (where applicable); and
• the right to lodge a complaint with the Information Commissioners Office.

Should you wish to exercise any of the above rights, please contact the ‘Go Engage’ team on


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


How we use cookies

This website uses “cookies”. Cookies enable us to provide dynamic content and information and tell us which parts of our websites people have visited.
If you want to disable cookies then you can do so via your web browser. The process depends entirely on which web browser you are using although it is not difficult to do. Because cookies are used throughout our website, disabling them may prevent you from using certain parts of the site.
The cookies used on our websites have been categorised based on the guidelines found in the ICC UK Cookie guide. We use the following categories on our website:


Category 2 — Performance Cookies

These cookies collect information about how you use our website, for instance, which pages you go to. This data may be used to help optimise our websites and improve navigation in the future.
This type of cookie is considered as a ‘First Party Cookie’. The cookies used on this website do not store any personal information such as name, telephone number or address.
For further information about cookies and how to manage them please visit:

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer and allow an analysis of the use of the site by you. The information generated by the cookie about your use of this website (including your IP address) is sent to a Google server in the U.S. and stored there.

Google use this information to evaluate your use of the website and compile reports on website activity for website operators. Google will not transmit this information to third parties unless required by law or if third parties process this data on Google’s behalf.

Google will not associate your IP address with any other data held by Google. By using this site you agree to the processing of data about you by Google in the manner described and for the aforementioned purpose.